We are beyond excited to announce that our new website is live. This is a major leap forward for Mercy Wellness Customers. We built it with you in mind! It's fully mobile and desktop-friendly, ensuring that you can easily navigate and find exactly what you're looking for. We’ve also improved the user experience by making key programs like rewards more accessible and showcasing our unique offerings in a visually striking way.
You may experience an issue when trying to login with your credentials. If you are having trouble signing up, we recommend trying the following steps:
- Reset your password by clicking here. If the system does not recognize your email, then proceed to step 2 below.
- Re-Sign Up by clicking here. Use your previous email and phone number to connect your existing rewards points to your new account.
- Come into any Mercy Retail store during business hours, and we can assist you.
You can also email us at help@mercywellness.com, Chat with Live Support at mercywellness.com or call us at (707) 795-1600.
Screenshots
Step 1: Reset Your Password
If you see the following screen, then follow Step 2:
If you see the above screen display an error “Username/client id combination not found”, then follow Step 2.
Step 2: Re-Sign Up
We’re here to ensure your transition to the new website is seamless. Thank you for your patience and for being a valued part of the Mercy Wellness community!